Welcome to RootOut (the "Website"). By accessing or using our services, purchasing our products, or interacting with our team, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any "Pest-Killing" decisions.
Legal Agreement: If you do not agree to these terms, please refrain from using our website or purchasing our products. Your continued use signifies your total acceptance of this agreement.
01. Use of Products & Safety Disclaimer
Pesticides are powerful tools. By purchasing from RootOut, you acknowledge that:
- You will use the products strictly according to the manufacturer's instructions provided on the label.
- RootOut is not liable for any damage to property, plants, or health resulting from the misuse or incorrect application of any chemical.
- You must keep all products out of reach of children and pets.
02. Orders & Payment Terms
All orders placed on RootOut.com.pk are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.
- Pricing: All prices are listed in PKR. We reserve the right to change prices without prior notice due to market fluctuations.
- Payment: We accept Cash on Delivery (COD) and secure online payments. Orders will only be processed once payment verification is complete.
💰 The RootOut Performance Promise
We take pride in our "Pest-Free" mission. Our Iron-Clad Cashback Guarantee applies if a product fails to perform as described. To claim a refund/cashback, customers must provide proof of correct application and purchase. We stand by our results—either the bugs leave, or we refund your investment.
03. Shipping & Delivery Logistics
We strive to get your products to you as fast as a spray blast. Our shipping policy includes:
- Delivery Areas: We deliver across Karachi and major cities in Pakistan.
- Timeline: Standard delivery takes 2-5 business days. Delays due to weather, strikes, or courier issues are beyond our control.
- Accuracy: You are responsible for providing the correct "Battleground Address." RootOut is not responsible for lost shipments due to incorrect addresses provided by the customer.
04. Returns & Refund Policy
Aside from our performance guarantee, returns are only accepted for damaged or incorrect items delivered. You must report any damage within 24 hours of receiving the parcel with photo/video evidence.
05. Intellectual Property
The logo, design, content, and "RootOut" branding are the exclusive property of RootOut Pesticides Pakistan. You may not copy, reproduce, or use our digital assets for commercial purposes without our written consent.
06. Limitation of Liability
To the maximum extent permitted by law, RootOut shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability is limited to the amount paid by you for the specific product in question.
07. Governing Law
These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be settled within the courts of Karachi.
