Effective Date: [22/04/2025]

At Root Out, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or communicate with our team. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information
When you place an order or contact us, we may collect your name, phone number, email address, shipping and billing addresses, and any other information you provide voluntarily.

Technical and Usage Data
We may automatically collect your IP address, browser type, device information, and interaction data through cookies and analytics tools. This helps us improve website functionality and enhance your user experience.

Order and Transaction Details
We collect information related to your purchases, including product preferences, quantity, order history, and payment confirmation. We do not store credit/debit card information—payments are processed securely through trusted third-party gateways.

How We Use Your Information

We use your information to fulfill orders, provide customer support, send service-related communications, process payments, and deliver updates or promotional offers if you have opted in. Your data may also be used for internal business purposes, such as improving our website, product offerings, or marketing strategies.

Sharing of Information

We do not sell or rent your personal data. Your information is only shared with verified service providers such as payment processors, courier companies, or IT support partners—but only to the extent required to complete your request or deliver our service. These parties are bound to maintain confidentiality and data protection standards.

Data Protection and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. This includes secure servers, SSL encryption, and limited access controls. While we strive to keep your data safe, no online transmission is 100% secure. Therefore, we cannot guarantee absolute security, but we ensure the highest industry practices are followed.

Cookies and Tracking

Root Out uses cookies and similar technologies to provide a better user experience, remember your preferences, and analyze website traffic. You can modify your browser settings to control or disable cookies, but this may affect certain site functionalities.

Your Rights and Choices

You have the right to:

  • Access and review the personal data we hold about you
  • Request corrections to inaccurate information
  • Opt-out of marketing emails or messages
  • Request deletion of your personal data, subject to legal obligations

To exercise any of these rights, simply contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or business updates. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, feel free to reach out to us:

📍 Address: Z-504, Block-3, Faran CHS, Behind Jamal Noor Hospital, Old Dhoraji, Karachi, Pakistan
📞 Phone: 0300-0464809
📧 Email: info@rootout.pk